Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or Canadian statutory holidays.
Shipping Times
Shipping times vary depending on the product and destination. Estimated delivery times are displayed at checkout where available.
Please note that delivery estimates are not guaranteed. Delays may occur due to carrier disruptions, weather, customs processing, or other circumstances outside of Maritime Kitchen's control.
Shipping Confirmation
Once your order has shipped, you will receive a confirmation email containing tracking information when tracking is available.
Address Accuracy
Please ensure that your shipping address is correct at checkout. Maritime Kitchen is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
Damaged or Missing Orders
If your order arrives damaged, or you believe your order has been lost in transit, please contact us via the contact section and we'll work with you to resolve the issue.
Questions
If you have questions about your order or shipping, please contact us via the contact section on the website